Road Assist Fleet Technician Job at BCAA – Burnaby, BC

Work at an award-winning top employer! If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to together mobilize a brighter future for all and help British Columbians down’s life’s many roads.

Full vaccination against COVID-19 is a precondition of new employment. A successful candidate offered employment at BCAA will need to provide proof of full vaccination prior to commencing employment. Exemptions permitted under applicable employment and human rights legislation.

BCAA has been named one of BC’s Top Employers 2021!

What BCAA offers you:
It’s not in our nature to brag but we are proud of some of our achievements that recognize great employee culture. Some of our latest awards include being named as one of BC’s Top Employers 2021, 2019 Platinum level Best Employer by AON and being recognized as a 2018 Outstanding Workplace by YWCA.

Our team members get to make a difference in the lives of our Members and their communities every day.

We pride ourselves in being open and transparent and in empowering our people to do great work while serving our Members.

We enthusiastically support learning and advancement opportunities for our team members.

We are an equal opportunity employer that’s committed to accessible, inclusive employment.

Our Regular Full-Time & Part-Time+ (working 20 hours or more per week) status team members are eligible to participate in our amazing Total Rewards Program which offers: Extended Health and Dental, Vision Care, Life Insurance, RRSP matching with company contribution to your pension, access to Incentive Programs, Team Profit Sharing, Employee & Family Assistance Program and more.

Team members at our Home Office also get to use our Shared EV (electric vehicle) Program, have access to our subsidized cafeteria and free fitness centre.

BCAA’s Road Assist Team (Lower Mainland) is currently searching for a Temporary Full-Time Road Assist Fleet Technician!

To provide friendly professional roadside assistance to members of BCAA and affiliated clubs.

The Team Member is one of approximately 100 Road Assist Fleet Team Members working a variety of 24/7 shifts. The Team Member provides mechanical assistance or towing service to BCAA members and affiliated Clubs. The Team Member has the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.

Shifts are a rolling 37.5hr week on a fair rotating schedule depending on resource requirements. Shifts are advised in 1 month blocks with 1 month advanced notice while on Relief pool selection and 1 year shift lock once graduated into shift pick pool

Key Responsibilities:
Responding to Member’s request for service delivering flawless service

Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary

Maintains BCAA’s high standard of service and image, focusing on friendly, courteous service at all times

Has a high level knowledge of and promotes BCAA and affiliate products and services

Maintains the care and control of BCAA equipment & documentation Adheres to all BCAA corporate standards


Minimum Grade 12 education

BC trade qualification in automotive mechanical repair


5 years hands on automotive repair and diagnostic

Other Skills/Requirements

A clean BC drivers license

Good analysis and judgment

Initiative and innovation

Customer centric

Planning, organization, and results orientation

Interpersonal and team relationships

Continuous learning


ICBC has moved to an insurance model that is driver based, where crashes will now follow the driver. For more information on this change and how it may affect you, please visit www.icbc.com/change.

Internal applicants: Please note that the internal posting closes on November 26th, 2021, and this is a Grade 10 position.

We aspire to be one of the best places to work with those who share our beliefs:

We believe in:

We stay true to our word, and help British Columbians move forward.


Together, we create a more vibrant, inclusive and connected province for everyone.


We treat each other with the same care and respect that we treat our Members.


It’s our responsibility to protect life in BC now, and for generations to come.


We look to new horizons and actively embrace change.

By putting these beliefs in to action each of us will do engaging work with inspiring people and grow personally and professionally.

About the Company

Company: BCAA –

Company Location:  Burnaby, BC

Estimated Salary:

About BCAA -