Online Sales Support Specialist | Vauxhall Motors UK/Stellantis Job at Calex UK – Remote

Vauxhall Motors UK is looking for an Online Sales Support Specialist to join their evolving Online Sales Team, a recently created function within the Vauxhall business. As the brand looks to utilise E-Commerce to appeal to a new customer base, and digitalise a higher proportion of sales, this role will support the day-to-day operations of the team, running and distributing reports to both internal and external stakeholders, and analysing data and trends to identify improvement opportunities for Online Sales.

  • Running daily sales reports and sharing with internal stakeholders
  • Maintaining and updating sales and customer records
  • Directing feedback from customers to relevant departments
  • Tracking and reporting on delivery progress for online orders
  • Competitor analysis, to identify how we can improve in eCommerce as a brand
  • Daily platform hygiene checks, ensuring everything is stable and information is correct
  • Attend daily online sales team call to drive performance
  • Be an internal champion for the online sales platform and process, assisting with queries from around the business internally and supporting where required
  • Assist with creation of internal presentation material

About you

  • Have excellent attention to detail
  • Be proficient with word processing and spreadsheet software
  • Be comfortable with online platforms and capable of assisting others in using them
  • Have excellent written and verbal communication skills
  • Be able to work in an organised fashion, and ensure all record-keeping is at a high standard
  • Be able to work confidently in a small team environment

Place of Work
The role will be predominantly home-based, although the candidate is expected to be available to travel to the office (Vauxhall Head Office in Chalton, Bedfordshire) at least once a week.
Salary & Benefits
Up to £25,000 per annum, depending on experience. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).
Pre-employment Checks
Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated references, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (DBS Checks etc, confirmation will be provided through the recruitment process).
The successful candidate will be employed by Calex UK (www.calexuk.com). Calex are a specialist automotive training provider and provide training staff and expertise including Trainers, Developers, Digital Learning Experts, and Administrators to various automotive clients.
To apply, please provide a full and up to date copy of your CV together with a covering letter detailing why you feel you would be suitable for this role. Applications without a cover letter will not be considered.
Unfortunately, we cannot respond to everyone. If you have not heard back from us within 14 days, your application will not have been successful.

Job Type: Full-time

Salary: Up to £25,000.00 per year

About the Company

Company: Calex UK –

Company Location:  Remote

Estimated Salary: