Auto Glass Technician Job at NOVUS Glass of West Shreveport – Remote

Title: Auto Glass Technician.

Reports To: Shop Manager.

The Auto Glass Technician will be responsible for providing the highest quality of service and standards of workmanship when repairing, replacing, or fitting vehicle glass, providing other company services and products and providing superior customer service and sales conversion. Responsibilities include repairing, replacing, and installing windows in motor vehicles and analyzing, troubleshooting, dismantling, aligning, assembling, and adjusting mechanical equipment for glass removal, repair, or installation. The Auto Glass Technician will also actively support the management of the service center and take responsibility for its administrative tasks as required.

Core Competencies:

Analytical Thinking.


Customer Focus.

Decision Making.

Organizational and Environmental Awareness.

Planning and Organizing.

Problem Solving.

Results Orientation.




Job Duties:
Repair or replace the glass and related materials such as windshields, back glass, passenger door glass, and heating elements on vehicles while consistently meeting or exceeding Novus Glass technical standards.

Replace or adjust motorized or manual window-raising mechanisms.

Examine glass for defects prior to installation.

When necessary, cut glass according to specified patterns, or perform precision pattern making and glass cutting to custom fit replacement windows.

When necessary, shape or smooth edges of the uneven glass.

Effectively manage, and take accountability for service center stocks (planning, ordering, loss reduction, and checking).

Seek and identify all opportunities to increase sales (add-on products) and further develop the business of Novus Glass®.

Consistently and strictly adhere to company Health and Safety procedures using the safety equipment provided.

Other related tasks as required.

About the Company

Company: NOVUS Glass of West Shreveport –

Company Location:  Remote

Estimated Salary: